Rapid Training Student Information
Information Manual
Studying with RAPID Training Pty Ltd provides you with opportunities togain recognized qualifications to support your career in Pest Management. RAPID Training's trainers and assessors are all fully qualified withsignificant experience in pest control, business management andtraining. Our staff aim to assist you in achieving further qualifications,or gaining formal recognition of your practical experience. RAPID Training Pty Ltd is a Registered Training Organisation offering competency basedtraining and nationally recognised qualifications in all units of competencyin the National Pest Management Industry Competency Standards.
What is Competency?
Qualifications are gained by achieving the ‘Units of Competency’ thatmake up the qualification. Each qualification is made up of a number ofunits of competency. Each unit of competency has a range of tasks and skillsthat need to be mastered before a person can be deemed competent in thatparticular unit of competency. You can demonstrate skills to an assessorby performing a job under observation, providing documentary evidence suchas samples of paperwork, or by oral questioning.
Competency based assessmentlooks at your ability to carry out a specific task safely, effectively anddemonstrating sound background knowledge of the task. At the assessmentyou will be deemed as competent in a specific unit, or not yet competent.There is no such thing as a fail. If you are deemed not yet competent youshould do further practice, you will then be reassessed in the areas youwere not yet competent in. You do not need to be completely reassessed.
What Qualification can I Achieve?
Pest Management has 2 certificates available, Certificate III and Certificate IV. RAPID Training Pty Ltd can assess you against each of the certificates or against any combination of individual units of competency that make up these certificates.
The following information details each individual unit of competency. It also indicates the units you must be competent in, to achievea formal qualification. It also indicates the core units (C)(you must complete all of these units) and the elective units (E) (you can choosebetween these units) for each qualification.
National Pest Management Competency Standards Title: PRM30204 CertificateIII in Asset Maintenance (Pest Management – Technical)To achieve recognition at Certificate III level, the candidatefor recognition must demonstrate competency in all 11 core units plus 2elective units (total of 13 units).
Core units
| PRMPM02B | Assess pest management options |
| PRMPM05B | Modify environment to manage pests |
| PRMPM06B | Apply pesticide to manage pests |
| PRMPM07B | Implement a pest management plan |
| PRMPM09B | Advise client on pest management options |
| PRMPM17B | Repair and maintain service equipment |
| PRMPM18B | Maintain an equipment and chemical storage area |
| PRMPM26B | Select and obtain pest management equipment and materials |
| PRMPM28B | Organise and operate a pest management vehicle |
| PRMPM43A | Prepare and present a pest management submission including quotation |
| PRMCMN302A | Respond to client inquiries and complaints Elective units |
| PRMPM08B | Inspect and report on timber pests |
| PRMPM10B | Control timber pests |
| PRMPM11B | Conduct fumigation (not currently available as a training unit) |
| PRMPM19B | Organise and monitor pest management operations |
| PRMPM29B | Plan and schedule pest management operations |
| PRMPM42A | Install physical termite barriers (not currently available as a training unit) |
| BSBHR402A | Recruit and select personnel |
| BSBSBM407A | Manage a small team |
| BSZ404A | Train small groups |
Title: PRM40204 Certificate IV in Asset Maintenance (Pest Management)
To achieve recognition at Certificate IV level, the candidate forrecognition must demonstrate competency in all 15 core units plus 7 electiveunits (total of 22 units).
Core units
| PRMPM02B | Assess pest management options |
| PRMPM05B | Modify environment to manage pests |
| PRMPM06B | Apply pesticide to manage pests |
| PRMPM07B | Implement a pest management plan |
| PRMPM09B | Advise client on pest management options |
| PRMPM17B | Repair and maintain service equipment |
| PRMPM18B | Maintain an equipment and chemical storage area |
| PRMPM26B | Select and obtain pest management equipment and materials |
| PRMPM27B | Manage pest management operations risk |
| PRMPM28B | Organise and operate a pest management vehicle |
| PRMPM29B | Plan and schedule pest management operations |
| PRMPM43A | Prepare and present a pest management submission including quotation |
| PRMCMN302A | Respond to client inquiries and complaints |
| BSBSBM402A | Undertake financial planning |
| BSBSBM404A | Undertake business planning Elective units |
| PRMPM22B | Develop and review company policies and procedures |
| PRMPM35B | Manage assets |
| PRMCMN402A | Facilitate effective client relationships |
| BSBCMN412A | Promote innovation and change |
| BSBHR401A | Administer human resource systems |
| BSBHR402A | Recruit and select personnel |
| BSBSBM403A | Promote the business |
| BSBSBM405A | Monitor and manage business operations |
| BSBSBM406A | Manage finances |
| BSBSBM407A | Manage a small team |
| BSZ404A | Train small groups |
How can I be assessed against the units of competency?
To be assessed as competent in a unit you can follow one of 3 paths.
- Full Assessment. This involves a process of on-the-job assessments and documentary evidence to demonstrate your competency. Where a candidate presents themselves for assessment and is deemed to be not yet competent on two separate occasions,a fee will be charged before each extra assessment is to take place.
- Recognition of Current Competency (RCC). This is a process where you can show that you are already competent in a unit of competency by way of your current qualifications and showing samples of your work. The process reliesheavily on your presentation of documentary evidence to support your claim of competency. The assessor will review all presented evidence and where necessary, seek to augment that evidence with other supporting evidence such as oral questioning. Where a candidate presents themselves for assessment and is deemed to benot yet competent on two separate occasions, a fee will be charged before each extra assessment is to take place.
- Recognition of Prior Learning (RPL). If you have completed studies with another institution at an equivalent academic level, you can applyfor RPL. This will provide credit for learning and assessments you have already completed, meaning that you need not repeat units of competency.
What Happens If I Need Training?
RAPID Training Pty Ltd can provide training in all levels of Pest Management. If you are new to the industry and need training toobtain a license, want to become a termite specialist, better manage yourbusiness, or any other reason we provide training in all units of competency.Training is delivered by correspondence in a distance education format. Competency units are sent as modules with attached assessments. Some modules also requireon site assessment as they are of a practical nature.
What Do I Do Next?
Decide on the units or certificates that you wish to be trainedand or assessed in and then complete the enrolment form. Whenthe enrolment form and payment is returned you will be sent more detailed informationon your training and assessment program.
Copyright. All training materials provided are protected by Copyright Laws and international copyright treaties, as well as other intellectualproperty laws and treaties. The training materials are provided for your usage. They remain the copyright property of RAPID Training PtyLtd at alltimes. You are granted the following rights.
- Grant of Use. You may use the training materials for the completion of your studies and for on-going reference in your industry operations. These materials can not be used by more than one trainee.
- Description of other Rights and Limitations. You must always acknowledge the copyright ownership of the paperwork by RAPID Training PtyLtd. You must not re-print in part or whole any of the training materials provided without written permission from Rapid Training Pty Ltd.
- Termination. The use of copyright material will be immediately terminated if you cancel your enrolment. In this case you must immediately cease use of the copyright material. All training materials must be returned to RAPID Training Pty Ltd.
If you have any questions on any aspect of Competency Based Training or the services offered by RAPID Training Pty Ltd, please call 02 4954 4770.
CODE OF PRACTICE
STATEMENT
Rapid Training Pty Ltd is committed to integrating Access and Equity principles within all the services we provide to our clients.All staff recognise the rights of students/clients and provide information, advice and support that is consistent with our Core Business Values and this Code of Practice.
Regardless of cultural background, gender, sexuality, disability or age you have the right to study in an environment that is freefrom discrimination and harassment and be treated in a fair andconsiderate manner while you are studying with us.
If, at any time, you feel that we are not abiding by our Codeof Practice then report your complaint to a trainer or Administration Manager, or complete our complaints form.
INFORMATION, ADVICE & SUPPORT SERVICES
We provide and support the following services:
Client selection, enrolment & induction/orientation procedures.
Client selection is derived from the outcomes of our learning & assessment strategies.
Course information (including content & vocational outcomes)
Specific course brochures and flyers have been developed for all of the courses within our current scope of registration. Student information sheets for each course and its content also supportthis.
Provision for language, literacy & innumeracy assistance
We provide provisions for language, literacy and numeracy assistanceon request. We also monitor the needs of our client’s language,literacy and numeracy skills through our enrolment process, application & enrolment forms, and interviews. If you feel that you have any problems in this area feel free to contact Rapid Training Pty Ltd on (02) 4954 4770.
Client Support
As most of our customers are enrolled in distance learning we providea range of support services including:
- RPL assessment;
- options in learning;
- pre-course interviews;
- training needs analysis;
- information on our website and
- phone and email contact.
Flexible learning and assessment procedures
Flexible learning and assessment procedures are documented withinour assessment kit and form part of our learning and assessmentstrategies.
Welfare and Guidance Services
We will endeavour to provide welfare and guidance to all students/clients. This includes:
- Occupational Health and Safety;
- review of payment schedules when requested
- learning pathways and possible Recognition of Prior Learning & Recognitionof Current Competency opportunities,
- provision for special learning needs;
- provision for special cultural and religious needs; and
- provision for special dietary needs.
Appeals and Complaints Procedures
We have a documented procedure that covers any appeals or complaints. Should you have an appeal or complaint contact the designated person for more detailed information.
Disciplinary Procedure
To ensure all course participants receive equal opportunities andgain the maximum from their time with us, these rules apply to all people that attend any of our sessions. Any person(s) whomdisplays dysfunctional or disruptive behaviour may be asked toleave the session and/or the course.
Dysfunctional behaviour may include:
- Continuous interruptions to the trainer whilst delivering the course content
- Smoking in non-smoking areas
- Being disrespectful to other participants
- Harassment by using offensive language
- Sexual harassment
- Acting in an unsafe manner that places themselves and others at risk
- Refusing to participate when required in group activities
- Continued absence at required times
Any person who is asked to leave a session or course has the rightof appeal through our appeals process.
Staff responsibilities for Access and Equity Issues Rapid Training Pty Ltd’s Access and Equity objective is to ensure all staff act in accordance with our Code of Practiceand all students/clients are made aware of their rights and responsibilities.
Recognition of Prior Learning (RPL) arrangements
Our RPL process meets Australian Quality Training Framework Standard8 a-b. All assessment of RPL applications are reviewed by notless than two staff who are qualified to conduct the assessment, from time to time, or when deemed necessary, we invite a subjectmatter expert to be part of our assessment process.
Refund Policy
Please note that courses and/or course notes are not transferable to any other person/s.
We will issue refunds when:
- A course has been cancelled by us
- Student receives Youth Allowance/Austudy
- Student gives us written notice prior to commencement of course or despatch of course materials.
- Student accepts a course offer from a different educational institutionwithin the first three weeks of the course. Documentary evidence required
- Review of RPL indicates that student does not have to undertake the course/part course
- Student unable to attend due to extended hospitalisation/illness,and/or pregnancy/childbirth. Doctors certificate required.
- All refunds are at the discretion of RAPID Training Pty Ltd.
We will not issue refunds for:
- Change in students work hours
- Inconvenience of travel to class
- Moving interstate
- Job change or retrenchment
- Students who leave before finishing course/module
Cancelling enrolment:
You may cancel your enrolment from some or all of RAPID TrainingPty Ltd’s courses or units of competency, provided youadvise us. All refunds must be applied for in writing.
Processing enrolments and the associated administrative requirementsis a significant cost to RAPID Training Pty Ltd. There are certainfunctions which need to be completed and these functions have someapportionment of the module enrolment fee assigned and expended.
Refunds will be made in full for cancelled enrolments if noticeis received within 14 days of enrolment. After 14 days and up toand including one (1) month of enrolment you will receive 75% ofthe enrolment fee. After one (1) month you are not entitled toa refund. If you cancel your enrolment within 1 month you mustreturn all printed materials supplied to you by RAPID TrainingPty Ltd.
Alternatively you can apply for credit in other courses providedby RAPID Training Pty Ltd within twelve (12) months of your originalenrolment. A portion of the fee of the cancelled course or unitof competency may be credited towards a future enrolment. Thisportion is 75% of the enrolment fee.
The credit that is granted will not be redeemable as a cash payment.
Can I transfer my enrolment?
Yes, you may but the process for this to occur is exactly the same as that outlined for cancellation. RAPID Training Pty Ltd operates independent of enrolment periods (i.e. you specify the date in which you are enrolling and all functions are then associated with that date). When you request a "transfer" you are, in effect, cancelling your enrolment in one course and creating a new enrolment in another course.
If you, therefore, wish to transfer your enrolment to another course or qualification you will need to pay the difference between the "new" enrolment fee and the amount of credit which you would have received upon cancellation of the "old" enrolment. This, as outlined above, will be dependent upon the time at which the request is received.
Training Kits
- All training kits including modules are not transferable to any other persons.
- All training materials purchased at the time of the enrolment becomes the property of the participant and no refund will be offered unless cancellation has occurred.
- Where cancellation has occurred within one month of enrolment and a refund is issued, all training kit materials must be returned to RAPID Training Pty Ltd in new condition. Where materials are used or damaged no refund will be offered.
Recognition Policy
We acknowledge and support Recognition as one of the most important features of the Australian Quality Training Framework. To this end we will accept the credentials issued by any other registered training organization based in any State/Territory of Australia.
Privacy Policy
We will not disclose any information that we gather about your staff or clients to any third party. We use the information collected only for the services we provide. No staff or client information is shared with another organization. If staff or client information is required by a third party we will obtain written consent from the relevant staff or client prior to release of any information.
Should staff or clients seek access to their information we have a documented procedure requiring authorisation before this can occur.
